Shipping policy

Processing Time

  • All items are handmade and made to order.

  • Please allow 3–5 business days for processing.

  • Processing time does not include shipping transit time. Transit time begins once your order has been shipped.

Shipping

  • We currently ship within the United States only.

  • Orders are shipped via USPS or UPS, depending on the best shipping option for your location.

  • A tracking number will be provided once your order has shipped.

Estimated Delivery

  • Economy Shipping: Estimated delivery is 5–10 business days after shipment.

Delivery times are estimates and may vary due to carrier delays.

Damaged or Lost Orders

  • If your order arrives damaged, please contact us within 24 hours of delivery and include clear photos of the item and its packaging.

  • If your package is lost during transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue.

Returns & Refunds

  • Because all items are handmade and made to order, we do not accept returns or exchanges for change of mind.

  • If your order arrives damaged or defective, we'll gladly provide a replacement at no additional cost.

  • Refunds are issued only if a replacement cannot be provided.